Job Description
POSITION OVERVIEW:Responsible for management and supervision of all assigned departments. Assists in managing and controlling the operations of the store to ensure that company standards and expectations are consistently met. Supervise areas assigned by the Store Manager and follow the Ross philosophy and policies in regard to customers, Associates and merchandising. Responsible for learning all phases of store operations. In the absence of the Store Manager, the Assistant Manager is responsible for the entire store operation and will execute the business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service.RESPONSIBILITIES: Responsible for all phases of Store OperationsEnsure that Company Standards and Expectations are metExecutes business plan to deliver desired sales and profitMaintains good quality Customer ServiceRecruits, trains and develops AssociatesManages and maintains control of stockroom and merchandise
Job Requirements
- Customer Service
- Performance Standards
- Coaching
- Communication
- Commitment
- Decisiveness
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: At least 3 years management experience in a retail environmentDemonstrated ability to lead, manage motivate and communicate positively with store associates at all levels.Ability to train, coach and develop AssociatesMust have highly developed organizational skills and ability to prioritizeMust exercise considerable independent judgment and discretionAbility to work variety of shifts SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt employeescb***
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