Job Description
Due to rapid expansion, we are seeking ATM Second Line Field Service Engineers for fulltime employment offering a highly competitive benefits package. Candidates must reside in the area listed.
Wincor Nixdorf, the world's 3rd largest manufacturer of ATM and POS products, services and solutions is market leader in Europe has immediate opportunities for qualified Second Line Field Service Engineers.
ATM Second Line Field Service Engineer
Job Description:
Position is responsible for providing excellent on-site service activities for Wincor Nixdorf German-engineered ATM banking products with emphasis on HW & SW problem diagnosis, component level repair, application reload, preventative maintenance, documentation and planning/maintaining adequate spare parts levels.
Additional responsibilities may include new product installation and branch personnel training. Second Line Field Service Engineers get their daily work orders from our central dispatch team out of Austin , TX .
The latest service management application and connected communication devices (PDA) ensure fast and reliable communication between Dispatch team and Field Service Engineers. A predefined work time schedule 4 weeks in advanced gives everyone a good planning foundation for their free family time. On-call times and weekend work is organized in rotation bases and part of this advance scheduling.
Wincor Nixdorf provides the best-in-class introductory program for newcomers in this industry. Our start program includes a fundamental 2-week training program in our headquarters in Austin , TX . After this hands-on training session a 2 week on-the-job training with established Second Line Field Service Engineers will give every new team member the chance to get a smooth and professional start in the new opportunity with Wincor Nixdorf.
Job Requirements
Good interpersonal skills
Team player approach
Completion of basic electronic training programs
Minimum of 3 years of experience as a field service technician or equivalent experience in a related field preferred
Valid driver's license (passenger car)
A+ Certification desired
Previous ATM network systems experience preferred
Experience in copier service business are very welcome
Able to pass a social security verification, drug screen, criminal and motor vehicle background check
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