Job Description
Firestone Complete Auto Care, a division of Bridgestone Firestone Retail & Commercial Operations, LLC (BFRC) employs over 22,000 associates in North America. BFRC consists of more than 2,300 company-owned consumer and commercial stores in the United States and Canada and operates its own credit services and marketing operations. The store channels include Firestone Complete Auto Care, Tires Plus, Expert Tire, Mark Morris, Commercial and Farm Stores and GCR Tire Centers.
With 2,300 locations across America and over $2 billion in tire and auto service sales, Firestone Complete Auto Care is the right place to build a career. Join us!!
The Zone is Hiring Now!
Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
You will take a leadership role in creating:
Associate Retention
Customer Satisfaction & Retention
Serving Customers’ Automotive Service Needs
Creating Results for Associates, Customers, and the Company
Job Requirements
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