Job Description
Benefits Coordinator
SWBC (Southwest Business Corporation) is consistently recognized as one of the premier employers in San Antonio and has an immediate opening for a Benefits Coordinator. This is an exciting opportunity for the right individual to join an energetic and seasoned team, with an established and expanding national firm.
Headquartered in San Antonio, SWBC is a diversified financial services company providing a wide range of insurance, mortgage, and investment services to financial institutions, businesses, and individuals. With offices across the country, SWBC is committed to providing quality products, outstanding service, and customized solutions in all 50 states. SWBC has been recognized annually as one of the Top Ten Best Places to Work in San Antonio.
Position Summary
Acts as a liason to the clients to support the Account Managers and Sales staff to resolve claim issues, create benefit guides, negotiate with carriers on new and renewal proposals and presentations and performs other administrative duties.
Essential Duties
- Interacts with insurance carriers and clients to assist in resolving claims disputes and other problem issues and to answer questions regarding billing and products.
- Requests proposals and compares and analyzes carrier information to select appropriate benefit packages and inputs price and benefit data into spreadsheets for presentations to clients.
- Assists team with pulling reports for clients from carriers and assists with internal database management system.
- Provides assistance on enrollment guides and marketing communications.
- Coordinates and reviews contracts on existing accounts by contacting accounts to verify the status of the group, coverage, changes, and determines if renewal rates warrant putting out to bid.
- Conducts on site group enrollment meetings.
- Enrolls voluntary insurance cases requiring one-on-one interviews with each eligible employee.
- Visits clients for on site service consultation.
- Researches new products for the benefit of clients and for potential clients and makes recommendations to Account Manager and Benefits Executive.
- Attends carrier exhibitions and seminars to keep current on new laws and regulations at state and national levels.
Job Requirements
Minimum Requirements
- Bachelors preferred, must have a High School Diploma or equivalency with some college course work in business, marketing or related.
- Must have at least five (5) years experience working in employee benefits, group insurance administration sales or related.
- Must have excellent communication skills (verbal and email) to interact with clients, team, and carrier partners to negotiate issues.
- Must be excellent with Excel spreadsheeting and also be able to learn other systems.
- Must be able to type 45 WPM accurately and have working knowledge of word processing, spreadsheets, and general office equipment.
- Must have excellent organizational and communication skills.
- Will have to secure a Group I license if not already licensed.
- Must have a valid driver’s license and an excellent driving record.
- Must be able to lift 10-20 lbs. or marketing information when visiting accounts.
- Must be able to travel occasionally, both locally and nationally by car and airplane.
Additional Information
SWBC’s compensation package is competitive and includes the following employee benefits: 401(k) with company match, paid medical/dental health premiums for employees, Life, Long Term Disability, Accidental Death and Dismemberment, and Long Term Care insurance policies. SWBC also provides opportunities for professional growth. To learn more about SWBC, visit our website at www.SWBC.com. If interested, please e-mail your resume through our website listed above. Only those candidates who meet the minimum requirements need apply.
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