Job Description
Join one of the nation's TOP ENTERTAINMENT and TELECOMMUNICATIONS companies!
Become a member of the Technical Support Team at Cablevision’s award-winning Long Island Call Center in Melville, New York.
Twice named Cable Operator of the Year, CABLEVISION offers
exciting career opportunities and outstanding compensation, benefits and tuition assistance.
ADVANCED SUPPORT REPRESENTATIVE
We pride ourselves on providing OPTIMUM SERVICE to our customers!
BENEFITS
- A friendly, fast-paced, professional environment working with leading-edge technology
- Excellent career-development opportunities and paid training/certification
- Convenient full-time or 4/10 hr schedules â€" night shift differential and overtime available
- Generous FT benefits package including Medical, Dental, Vision, 401k, Cash Balance Pension Plan, Tuition Assistance, Paid Vacation/Personal/Holiday/Sick time and Company-Paid Life Insurance
- FREE Cable TV, FREE Internet, and FREE Phone Services (available to employees who reside in service area)
- Extra perks including gym membership as well as discounted event and concert tickets available
- Earn up to $18.22/hr or $37,898 based upon experience.
JOB OVERVIEW
Communicate effectively with customers on the phone to identify problems and develop solutions on advanced Cablevision A/V technologies in order to meet our high standards of Optimum Service.
Job Requirements
KEY QUALIFICATIONS
- Computer-related coursework or computer certification. (STUDENTS! Are you paying attention? All that computer-science stuff you’ve been studying will give you a real advantage here.)
- Successful professional work experience using computer technology to isolate, diagnose, troubleshoot and resolve technical issues. (That’s the name of the game in the Call Center.)
- High School Diploma or equivalent.
If you’ve become the personal Help Desk for your family and friends, this may be the position for you
We are scheduling immediate interviews for positions on our new, fast-growing Long Island Call Center Team.
For the Optimum Career, visit www.Cablevision.Jobs
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