Employment Spot

Job Description

Principal administrative official responsible for the direction of all operations of a campus or an institution of higher education.

• Provide overall leadership to the organization, its staff and programs in order to meet and/or exceed growth expectations set forth by the Corporation
• Manage full P&L/budget for the school operations to meet or exceed budgeted revenue and net income while holding costs to within budgeted levels
• Drive revenue by appropriately managing each of the following:  Enrollments, starts, show rates, re-enters, retention, cash collections, restaurant revenue (if applicable), bookstore revenue, contract training, expense control, etc.
• Develop and implement strategic and operating plans in support of Company goals, industry opportunities and local needs
• Establish standards and measures in every department and manage to those standards
• Participate in and approve the ongoing forecasting of enrollments, starts, revenue, operational costs, cash collections, staffing, etc.
• Analyze trends and results on a regular basis making appropriate changes to prevent or overcome issues/challenges
• Work with faculty and staff to foster a student-centered learning environment
• Provide leadership to ensure customer service excellence including standards, measures, training, and action plans to improve customer service
• Foster partnerships with government, accrediting agencies, local communities in order to promote the school, its programs and outcomes
• Ensure Company policies and practices are followed, and create an environment that fosters trust, provides training/development of employees, motivating them to excel and is professional, ethical and treats everyone with respect and dignity

Job Requirements

• Thorough knowledge of direct response marketing and sales, customer service, profit and loss management, regulatory compliance, and employee/customer motivation and retention techniques.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and government regulations
• Ability to write reports, business correspondence and procedure manuals
• Ability to effectively present information and interact effectively with groups of managers, employees, students, parents, and the general public

Experience Required

• Five years experience as a president or senior level administrator of a high growth operation with full P&L responsibility
• Bachelor’s Degree required, Master’s preferred
• Solid marketing knowledge
• Strong customer service orientation