Job Description
At Datamax of Texas, it’s all about the people. Empowering people with the latest technology. Bringing people unsurpassed service. Connecting people who understand the importance of doing it right, the first time. It’s about working with people to craft unique solutions through the fusion of imaging and information technology. We call it IT2. It’s the next generation of IT, and frankly, nobody does it better.
A successful *Certified Field Service Technician at Datamax of Texas is able to incorporate exceptional customer service, electro-mechanical skill, and basic networking knowledge to care for Datamax of Texas' growing customer base.
*Certified Field Service Technicians spend their days visiting Datamax of Texas customer sites to install, maintain, and/or repair Canon, and/or Konica Minolta Systems. In addition to assisting with the equipment needs of our customers, it is the responsibility of Datamax of Texas *Certified Field Service Technicians to effectively communicate with customers about technical and non-technical information regarding their Canon, and/or Konica Minolta Systems.
*Certified means - Must be manufacturer certified on the following:
Canon - imageRUNNER (iR)
1. Color: iRC 3480 / 4580 / 5185; iP 7000 / 6000
2. Black & White: iR 2022 / 2025 / 2030; iR 3225 / 3235 / 3230 / 3245; iR 5050 / 5055 / 5065 / 5075; iR 7105 / 7095 / 7086; iP 1110 / 1135
imagePRESS PRO 7110 / 7125 / 7138 / 7150
Konica Minolta - bizHub (bH)
1. Color: bH 650 / 550 / 652 / 552 / 451; bH 353 / 253 / 203; bH PRO 6500 / 6501 / 5501
2. Black & White: bH 362 / 361 / 282 / 222; bH 501 / 601 / 421; bH 751; bH 920 / 950 / 1050
Datamax of Texas is proud to be an Equal Opportunity Employer.
Local job seekers are encouraged to apply, as relocation assistance is unavailable for this position.
Please include salary history when submitting resume.
Job Requirements
- Must possess exceptional customer service skills
- Must currently possess at least one (1) of the following manufacturer certifications:
Canon - imageRUNNER (iR)
1. Color: iRC 3480 / 4580 / 5185; iP 7000 / 6000
2. Black & White: iR 2022 / 2025 / 2030; iR 3225 / 3235 / 3230 / 3245; iR 5050 / 5055 / 5065 / 5075; iR 7105 / 7095 / 7086; iP 1110 / 1135
imagePRESS PRO 7110 / 7125 / 7138 / 7150
Konica Minolta - bizHub (bH)
1. Color: bH 650 / 550 / 652 / 552 / 451; bH 353 / 253 / 203; bH PRO 6500 / 6501 / 5501
2. Black & White: bH 362 / 361 / 282 / 222; bH 501 / 601 / 421; bH 751; bH 920 / 950 / 1050
- Excellent electro-mechanical aptitude, troubleshooting skills, and basic connectivity knowledge
- Electronics experience and/or training
- Professional appearance
- Able to work successfully with little to no direct supervision
- Exceptional communication skills
- Computer literacy
- Self-discipline, maturity, honesty, professionalism, and courteousness
- Organizational skills
- Reliable transportation and a valid Texas driver’s license are required
- Clean driving record
- Ability to work under time constraints and in high-pressure situations
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