Job Description
Consider Advance America for meeting your personal and professional goals!
As the nation's largest payday cash advance company, Advance America continually seeks professionals who care about helping others. The company is an equal opportunity employer and employs a diverse, professional full and part-time workforce that share values such as teamwork, integrity, and respect.
As an employee of Advance America, you'll also find a great retail work schedule, market-competitive benefits, and a team oriented work environment. Working with Advance America allows employees to gain valuable experience in operations management, customer service, collections, marketing, and other skills that can create a pathway to promotions and greater responsibility.
Consider Advance America for meeting your personal and professional goals!
Why Advance America?
Great Schedule:
You can have the best retail schedule around, allowing you time for your family and personal interests.
Advancement Opportunities:
Currently, over 50% of the company's multi-unit managers have been promoted from within.
Growing Company:
We're the national leader in the cash advance industry. We've grown to over 2,800 centers in 36 states and we're still growing! We can offer challenges and opportunities that others can't match.
Other Benefits:
Life and health benefits
401k savings program
Paid vacations and holidays
What will you do?
In General:
As a Collector/Assistant Manager you will be responsible for assisting the Manager with every aspect of the day-to-day operations of the center.
Maintain an aggressive collection program in compliance with all applicable federal laws, state laws, and company policies to minimize bad debt and reduce delinquencies.
Train and supervise other employees in approved collections techniques.
For Customers:
Provide exceptional customer service
Help manage and execute marketing campaigns
For Operations:
You are responsible for the center operations when manager is absent
Ensure that all transactions are accurate and all policies are followed
Travel locally for marketing, collections, staffing, and banking responsibilities
For the Staff:
Recruiting top quality employees
Follow the creed and make sure your coworkers follow it also
Qualifications
What is Required?
Basic:
Must be 18 years of age
Must have Valid Drivers License and reliable transportation
Must be able to pass Criminal Background Check
Must pass Drug Screen Testing
Education:
High School Diploma or equivalent is required
Work Experience:
Required Background:
1 or more years of Collections Experience in; Rent to Own, Finance Company, Auto Industry, Card Services, or related collection industry.
Cash handling
Working knowledge of computers.
Personality:
Excellent customer service
Excellent written and verbal communication skills
Management skills
Time management skills.
Self motivating
Ability to keep on task
Highly organized
Ability to take charge and manage various tasks simultaneously and effectively with little supervision.
Solid vision for results
Physically:
Physical demands are those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws.
As guidance for daily business, all Advance America employees embrace these values:
Respect Your Customers: Treat them with dignity and courtesy at all times.
Respect Your Associates: Treat them as you would like to be treated.
Respect Yourself: Work hard & use good, ethical judgment in everything you do.
Respect the Law: It is there to protect us and our Customers.
Equal Opportunity Employer
Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws.
Job Requirements
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