Employment Spot

Job Description

SUMMARY:       Supervise commercial installation/service of customer's commercial security equipment including alarm systems, CCTV, Card Access and Fire Alarms and associated components.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. To perform this job successfully, the Commercial Operations Supervisor may be expected to perform some or all of the duties listed.

£  Acknowledge, implement, and enforce all Protection One policies and procedures.

£  Maintain an on-going library of all Protection One policies, procedures, and technical manuals.

£  Submit accurate and timely documentation to your immediate supervisor (Billing Reports, Data Entry Information, Time Cards, etc.)

£  Attend classroom and field training as required.

£  Comply with Protection One's vehicle policy and maintain a good driving record.

£  Maintain the appropriate truck stock supplies/tools/equipment.

£  Maintain the appropriate basic hand tools necessary to perform required duties.

£  Perform system testing and signal verification.

£  Assist with troubleshooting and repair of advanced installations using test equipment and PC's.

£  Direct daily work assignment of others on projects assigned.

£  Ensure compliance with all local codes and manufacturer specification.

£  Supervise service technicians, installers and subcontractors. 

£  Prepares and delivers performance reviews.

£  Insure installations are completed within the proper amount of time and within budget.

£  Schedule and coordinate material and labor for installations.

£  Assist with design stage of difficult installations.

£  Supervise multiple projects simultaneously.

£  Insure compliance with local and national codes.

£  Make recommendations on hiring and terminating employees.

£  Good customer service skills.

SUPERVISORY RESPONSIBILITIES

£  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 

£  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PHYSICAL DEMANDS

£  While performing the duties of this job, the employee is regularly required to sit; use hands and arms; speak and hear. The employee is occasionally required to stand and walk, occasionally required to climb, balance, bend and work in tight spaces.

£  This position involves the possibility of crawling under structures or in attics.

£  The employee must regularly lift and/or move up to 10 pounds to 25 pounds.

£  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

£  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

WORK ENVIRONMENT 

£  Normal office environment.

£  The noise level in the work environment is usually moderate.

£  Must be able to drive a motor vehicle while seated for periods of up to 2 or more hours

£  Must be able to drive at night.

Job Requirements

MINIMUM QUALIFICATIONS

£  High School Diploma or General Education Degree (GED) and five years minimum alarm industry installation and service technician experience or proof of equivalent knowledge and skills.

CERTIFICATES, LICENSES, REGISTRATIONS

£  NICET Level II or equivalent certification preferred.

£  Must have a valid drivers license

£  Applicable state and local licenses where required.

Protection One Alarm Monitoring, Inc. or any of its respective affiliates, divisions, and/or subsidiaries, including, without limitation, Security Monitoring Services, Inc and Network Multifamily Security Corporation is an Equal Employment Opportunity employer committed to a diverse workforce.