Employment Spot

Job Description

• Provide daily oversight of the data migration by third party vendors from client’s existing Customer Service Center to a new Customer Service Center
• Work with the business analysts, and other technical staff to support design, development, and testing activities related to all data migration activities

• Oversee the development and implementation of detailed project plans and procedures required to migrate data from the legacy Customer Service Center systems to the new Customer Service Center systems

• Provide consultancy and oversight of data migration processes and standards to ensure data integrity, quality and a successful migration

•  Evaluate the data migration testing strategy and oversee execution

• Participate in the development of all project documentation

• Facilitate communications between vendors

• Analyze problems encountered in the data migration process and provide solutions

• Establish and maintain effective written and verbal communications with client staff and the vendor regarding the status of data migration.  Prepare weekly and monthly progress reports

Requires significant time at the client's downtown Seattle project office and adoption of client work hours schedule; must be able to work independently and demonstrate critical thinking skills.

Job Reference: IRC20130

Job Requirements

• Bachelor’s degree in a related field or equivalent years of experience

• Minimum 4 years of experience as a technical or business manager on technology projects, with specific experience managing at least one data migration project

• Strong communication skills, both verbal and written are critical

• Strong detail orientation and problem solving skills

• Must have the ability to contribute in a team environment and work across multiple departments

• Strong organizational skills with the ability to track and prioritize numerous simultaneous tasks

• Demonstrated experience overseeing medium to large IT projects

• Understanding of test strategies, test plans and test execution