Job Description
CUSTOMER SERVICE REPRESENTATIVE
Tigard, OR
Position Description
Would you love to be part of the success for one of Portland's fastest growing companies? This is an exciting opportunity to join our growing team of 1,200 of the world's leading-edge employees. We've been one of the fastest growth companies in the U.S. for the past five years and one of the top ten private companies in Oregon.
Our client has been an innovator and worldwide leader in electronic payment solutions since 1995. They enable secure payments for goods and services through a variety of channels in a call center, including the Internet, the phone, retail point of sale, and industry-leading mobile commerce applications.
Join the customer service team working in a large call center providing superior customer service and processing transactions for the communications industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answer incoming phone calls, process customer orders.
- Knowledge of services and ability to explain services and products to customer
- Provide polite and professional service to customers
- Follow established procedures to maintain accuracy in performing job
- Ensure all calls are answered in a timely and efficient manner
- Meet department productivity and quality standards
- Remain available at his/her workstations throughout shift, with the exception of approved break periods
Company runs 24/7 so you need to be flexible within Early Morning or Evening blocks of time
All positions require a background and drug test.
Position Summary & Requirements
Ability to work a flexible schedule including evenings and weekends
Experience within a fast-paced, challenging environment
Strong customer service focus
EDUCATION and/or EXPERIENCE
High school education or equivalent. This position also requires excellent communication skills, ability to resolve customer problems, attention to detail and data entry experience.
Interested candidates are encouraged to APPLY NOW via CareerBuilder.com for immediate consideration. Thank you for your interest.
Position starts next week!
Job Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answer incoming phone calls, process customer orders.
- Knowledge of services and ability to explain services and products to customer
- Provide polite and professional service to customers
- Follow established procedures to maintain accuracy in performing job
- Ensure all calls are answered in a timely and efficient manner
- Meet department productivity and quality standards
- Remain available at his/her workstations throughout shift, with the exception of approved break periods
Company runs 24/7 so you need to be flexible within Early Morning or Evening blocks of time
All positions require a background and drug test.
Position Summary & Requirements
Ability to work a flexible schedule including evenings and weekends
Experience within a fast-paced, challenging environment
Strong customer service focus
EDUCATION and/or EXPERIENCE
High school education or equivalent. This position also requires excellent communication skills, ability to resolve customer problems, attention to detail and data entry experience.
Interested candidates are encouraged to APPLY NOW via CareerBuilder.com for immediate consideration. Thank you for your interest.
Position starts next week!
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