Job Description
Service Dispatcher
Mackay Communications is America’s largest marine electronics service company. For over 50 years Mackay has sold, installed, and serviced navigation and communication equipment onboard commercial and naval ships, in all major US ports.
We sustain our industry-leading position through strong technical talent. We hire the most skilled candidates, and invest in their training. Our goal is superior results for our customers and superior careers for our employees.
We currently have an opening for a Service Dispatcher in our Houston office.
Description
With limited supervision, the Service Dispatcher will communicate with shipping customers world wide via phone, fax and e-mail. Incumbent will also communicate with local ship agents and internal department managers. Upon completion of service assignments, incumbent will follow-up with customer sending them a copy of the field technician’s service report.
Job Requirements
Qualifications
Candidate will support ship owners and managers, providing sound technical advice regarding shipboard marine electronic
equipments including the following
Radars, ECDIS, Satcoms, HF and VFH Radios, GPS, Gyrocompasses, Autopilots, Sounders
Mackay offers a competitive salary in addition to health insurance, paid vacation, a 401(k) plan, and a company-paid pension plan.
Mackay is an EEO employer, and a veterans-friendly organization.
Candidates must be legally authorized to work in the U.S.and pass a thorough background check.
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