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Job Description

Position Description

Job Responsibilities:

1. Financial Accountability â€" Meets and exceeds sales objectives for assigned accounts channels. Develops and conducts effective marketing and sales training presentations. Conducts regular sales meetings with assigned accounts sales representatives. Assists with resolution of any commissions discrepancies as appropriate. Focus on increasing revenue potential by selling voice features and access revenue per unit through assigned accounts.

2. Customer Experience â€" Develops and maintains supportive relationships with existing accounts to meet sales objectives. Develops effective working relationships with new accounts in order to meet sales objectives. Develops and implements programs to train distribution personnel on effective sales and retention strategies. Focus on retaining customers by providing updated product and promotional information.

3. Operational â€" May manage adherence to contract terms, policies, and procedures. Tracks and reports results of sales activities and performance systematically through established reporting procedures. Merchandise locations with all proper and timely promotional materials. Assists with conflict resolution between agents and customers. Implements regular program of store visits on an established schedule using tracking forms to provide feedback to local management. Supports trade shows or equivalent hosting events. Develops program to focus on churn and customer satisfaction with a follow up program on customer complaints and disconnects. Manages sales and operations as a wireless consultant. Uphold AT&T values and business ethics and maintain the highest level of confidentiality concerning AT&T assets and proprietary information as well as that of each individual agent. Schedule may require evenings, weekends, and holidays.

4. Self-Development â€" Successfully completes all sales and data training programs that are identified as core curriculum within the recommended time frames. Becomes involved with community activities that impact Company goals in a positive manner. Proficient in Excel, Microsoft Word, and PowerPoint.

5. Special Projects â€" Required to grow distribution prepaid only locations. Assists in special projects assigned by manager or other duties as assigned by management. Manage contractual process, if required, in market.

Position Qualifications

Requires valid Drivers License.

Required: 2 year AT&T sales or marketing experience

2 - 5 years experience
at least 2 year college degree

AT&T Mobility is an Affirmative Action / Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Job Requirements