Employment Spot

Job Description

Extended Stay Hotels is a leading owner and operator of moderately priced, extended stay lodging hotels. With more than 680 locations to date in key business destinations across the United States and Canada, Extended Stay provides a quality lodging experience for the growing ranks of travelers staying four nights or more with services and facilities specifically designed for extended stay travel. The company targets large corporate customers with multi-location extended stay needs and offers nightly, weekly and monthly rates. Simply put, the Extended Stay team is focused on a single mission. "Excellence. Every Day. Every Way." Extended Stay offers a comprehensive benefits package.
As a member of Extended Stay Hotels property's Operations team, the General Manager will direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). The General Manager will also coordinate, direct, and manage the staff and everyday hotel operations to achieve profitability and efficiency while maintaining company standards and ensuring 100% guest satisfaction. This position may manage one of several brands including Homestead, ESA, Crosslands and/or Studio Plus.

In this role, you will work with the Regional Sales Director, Area Operations Manager, and the Regional Director of Operations to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations, compiling reports, and maximizing revenues and flow through to GOP. The GM will also: make sales calls, monitor collection of in-house guest balances, direct bill receivables, commission payments by vendors, and issue refund checks. In addition, the General Manager will manage labor standards and property level expenses; motivate and give direction to all employees; resolve guest related issues in a manner consistent with the company's goals and objectives; and serve as the first contact for guest and personnel issues. Additional responsibilities include interviewing, hiring, and training/development of employees; planning, assigning, and directing work; performance appraisal and coaching/counseling; and rewarding and disciplining of employees.

Position offers competitive salary, benefits and twice yearly bonus eligibility.

Job Requirements

-Two years related hospitality management experience, including management of hotel staff, required.

-Bachelors Degree in Hotel/Hospitality Management, Business, or hospitality-related field preferred or equivalent work experience.

-Solid experience in direct sales and proficiency with revenue management a plus.
-Computer proficiency including Microsoft Office software.

-Strong interpersonal skills in order to successfully support staff and customers also a plus.

To apply for this position e-mail your resume and salary requirements to:
Extended Stay Hotels is an Equal Opportunity Employer committed to diversity. Drug Free Work Place.