Job Description
Retail Banker Excellent communication skills, both written and verbal Outstanding customer service achieving both customer satisfaction and retention Knowledge and enthusiasm about Woodforest bank products and services when talking to both customers and potential customers Participate in the team effort to accomplish branch goals Develop professional relationships with Woodforest business partners Knowledge of policies, procedures and products pertaining to teller and new account transactions Market bank products and services while talking to both customers and potential customers Participate in community activities to foster and develop customer relations Analyze customer's needs and recognize service opportunities Practice dual control while processing transactions and participating in branch responsibilities Process teller transactions and open new accounts courteously, timely and accurately Balance a cash drawer daily while staying within set policy guidelines Determine the appropriate action required on transactions to protect the Bank from financial loss Demonstrate flexibility in scheduling to ensure coverage All other duties as assigned
Job Requirements
Education High school diploma or equivalent Experience 1 year customer service and or sales experience required May substitute 1 year service in a nonprofit, community organization or volunteer role for work experience May substitute 2 or more years college for 1 year work experience
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