Employment Spot

Job Description

QC Holdings, Inc., a growing national payday loan company with over 500 locations, has an immediate opening for a Hardware Technician in our Corporate IT department. Working hours are Monday - Friday, 9am - 8pm.

This individual will fill an important role in the hardware support group.

The primary duties of this position include:

• Perform setup and installation of computer equipment for Point Of Sale systems,
  
• Troubleshoot and resolve hardware related problems for corporate and remote branch personnel,
  
• Repair computer and related peripheral equipment when required,
  
• Escalate unresolved issues in a timely manner to authorized individuals / departments,
  
• Provide guidance to remote branch personnel regarding the operational aspects of computer equipment and associated peripheral devices,
  
• Enter all activities performed in company tracking software as defined by policy,
  
• Perform remote computer administrative duties at branch locations on an as needed basis,
  
• Travel required on an as needed basis.

Job Requirements

The ideal candidate will have:

• Minimum two years of technical experience.
  
  
• Knowledge of and experience in PC Hardware, PC Operating Systems, Networking, and Data Communications fundamentals.
  
  
• Ability to work flexible hours, work unsupervised, be self-motivated, hard working, and willing to travel.
  
  
• A 2 year college degree is preferred, but not required.