Job Description
QC Holdings, Inc., a growing national payday loan company with over 500 locations, has an immediate opening for a Hardware Technician in our Corporate IT department. Working hours are Monday - Friday, 9am - 8pm.
This individual will fill an important role in the hardware support group.
The primary duties of this position include:
- Perform setup and installation of computer equipment for Point Of Sale systems,
- Troubleshoot and resolve hardware related problems for corporate and remote branch personnel,
- Repair computer and related peripheral equipment when required,
- Escalate unresolved issues in a timely manner to authorized individuals / departments,
- Provide guidance to remote branch personnel regarding the operational aspects of computer equipment and associated peripheral devices,
- Enter all activities performed in company tracking software as defined by policy,
- Perform remote computer administrative duties at branch locations on an as needed basis,
- Travel required on an as needed basis.
We offer competitive wage & benefit packages. Starting wages vary based on experience level.
Job Requirements
The ideal candidate will have:
- Minimum two years of technical experience.
- Knowledge of and experience in PC Hardware, PC Operating Systems, Networking, and Data Communications fundamentals.
- Ability to work flexible hours, work unsupervised, be self-motivated, hard working, and willing to travel.
- A 2 year college degree is preferred, but not required.
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