Employment Spot

Job Description

Classification: Contract to Full Time

Compensation: $10.00 to $13.00 per hour

Robert Half Technology has partnered with our client to staff a 24/7 Help Desk / Technical Support Center. We are evaluating candidates for all shifts. The position will require answering calls, identifying technical issues, solving issues if possible and routing calls to higher level support professionals. Ability to troubleshoot and support PC hardware and software issues is a must. There will be a high volume of calls and a variety of technology issues to resolve. Prior Help Desk experience and understanding of Help Desk ticketing software is preferred. Robert Half Technology is looking for customer service focused technology savvy Help Desk analysts who take pride in their work! This opportunity will require passing drug and background checks.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

With more than 100 locations in North America, Europe, Australia and Asia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from Internet development and multiplatform systems integration to network security and technical support. A division of Robert Half International, we were ranked number one in our industry by Fortune magazine's America's Most Admired Companies, and included in BusinessWeek's 50 Best Performing Companies. To learn more about this job opportunity, contact us today at 1.800.793.5533. Robert Half Technology is an Equal Opportunity Employer. Apply for this job now or contact our branch office for additional information:

Job Requirements

** Minimum of 1 year experience supporting users via the telephone.