Job Description
Job Duties
1. Takes calls to schedule Imaging Services' appointments such as Diagnostic, CT, Nuclear Medicine, MRI exams as well as other Imaging exams for the University's clinics and hospitals and physician offices.
2. Is responsible for assisting with the supervision of the Imaging Services staff.
3. Is ensuring all scheduling stations are running efficiently, timely and are providing the very best in customer service.
4. Responsible for monitoring & auditing calls, evaluating quality of calls and assists with improving overall efficiency of the Imaging Services scheduling process.
5. Responsible for training of new staff as well as involved with motivating current staff
6. Performs other duties as assigned.
Job Requirements
Experience & Education Required
1. High school diploma or equivalent
2. Three to five years or more experience as scheduling coordinator
3. Has one to two years experience preferred in a supervisory scheduling role for Imaging exams.
4. Has experience in training and process improvement programs
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