Employment Spot

Job Description

Regular/Temporary: Regular

Essential Job Functions
This position is responsible for assisting the implementation manager in assuring Broadlane’s Labor Services technology offerings are successfully implemented and used by our customers and vendors.  Specific duties include initial and follow-up training of customers and vendors, as well as personal support of already trained users.

Develop and cultivate strong working relationships with customers, vendors and internal teams

Deliver training sessions to customers and vendors utilizing a variety of methods, media and technologies

Spend large amounts of time in the customer/vendor setting working with appropriate personnel on use of technology

Work closely with implementation managers to promote best practice of technology.

Provide feedback on technology development based upon interactions with customer facilities and agencies

50% of time will be spent delivering training via classroom, WebEx and one-on-one sessions.  50% of time will be spent on following up with customers on various issues.   Most of the training materials will not be developed by this position.

Job Requirements

Ability to quickly develop technical expertise with new products and work in a fast-paced environment
Ability to work independently as well as in a team
Willingness to travel domestically up to 100%
Ability to effectively interact with customer and facility technology users.

Required Experience and Education
Experience in utilizing Broadlane technology or training of software applications.
Experience in healthcare setting, preferably in acute care staffing
Strong verbal and written skills
Excellent presentation and personnel management skills
Strong organizational skills and ability to multi-task while being detail orientated
Experience with a variety of delivery formats including face to face, webinars and e-learning systems
Experience with Microsoft Outlook, PowerPoint, Excel, Project and other commercial applications
Bachelors degree preferred.

Closing Statement

Broadlane is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, ancestry, marital status, age, physical or mental disability, sexual orientation, or any other status protected by federal or applicable state law.