Employment Spot

Job Description

Extra Space Storage, a stable company that values high standards, rewards loyalty and excellent work, is looking for a conscientious, friendly, detail-oriented person to become a specialist as an Inbound Sales Representative. You must be able to handle phone calls with an accomadating attitude, have ability to contribute as a team member, and have a sense of pride in a job well done. We reward loyalty, accuracy, and hard work through great benefits, ongoing training, and a management team that is fair, competent and thorough.

Job Requirements

WHEN COMPLETING THE ONLINE APPLICATION, PLEASE CHOOSE HEADQUARTERS AND SELECT INBOUND SALES REPRESENTATIVE.

• Answers inbound telephone calls from clients, consistently providing high-level, professional communications utilizing excellent sales skills for incoming sales inquiries to protect and generate additional revenue for the company.
• Effectively communicates with customers to ascertain their needs and determine the most appropriate action or product. Handling calls in the most effective way to result in a sale and eliminate the need for customer to call back.
• Documents calls and issues in data base
• Provides feedback to management and other team members regarding information obtained form customers concerning competitive information, marketing feedback, and any other critical information that may benefit the company.
• Makes calls to participants and other vendors
• Inputs data information into system and creates necessary correspondence through email and other means
• Accurately enters customer information into the computer and documents calls and issues in database.
• Fulfills price requests from internet sites or telephone inquiries
• Forwards pertinent information to appropriate facility via computer or fax transmission
• Lead tracking from initiation to result
• Prepares report on sales activities
• Follows up with client calls by sending literature via mail and using a call back system to attempt to close sales
• Provides information to carriers via fax or email to increase turn-around times

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