Job Description
Absolutely NO 3rd Party Agencies, NO sponsorships, NO 1099's
BEFORE APPLYING - PLEASE READ THE ENTIRE JOB DESCRIPTION - ONLY SERIOUS AND "QUALIFIED" CANDIDATES WILL BE CONTACTED - Thank you!
Ajilon Consulting is a global provider of IT solutions with 40 years of experience and offices throughout North America, Europe, and Australia. We support clients' immediate and long-term business needs by delivering a wide array of consultative IT services and by providing contingent consultants on an individual or group staffing basis. Our contingent consultants possess IT skills that supplement internal client resources during workload peaks, fill critical areas of expertise, and staff mission critical projects.
With our parent company Adecco, we have a wide presence in North America and globally with more than 6,600 offices in 70 countries worldwide. Together we employ more than 700,000 associates on-assignment supporting over 150,000 clients.
The Google Applications Support Specialist focuses on acting as a bridge between front-line customer support, the Client Service Desk, and Google Support. This role will follow-up directly with our Google Application customers by phone to gather detailed information about problems they have experienced. The specialist will follow specific processes to determine how to proceed with the ticket once the information is gathered.
Job Requirements
REQUIREMENTS:
The ideal candidate will possess a good working knowledge of the Google Applications suite, general desktop support troubleshooting skills, and excellent interpersonal communication and customer service skills.
In addition, the candidate must be a team player, and a quick learner with a passion for learning new technologies. We require flexibility, because we need to be sufficiently agile to react to changes in the business, but we are also a process-driven team, so we need a candidate with the appropriate level discipline and drive for results.
Experience supporting other enterprise applications, including trouble ticket and customer service management systems a strong plus.
Communications:
Ability to prioritize, plan, and organize
Clear, concise verbal and written communications
Attention to detail
Excellent customer service/people skills
Ability to work within a diverse workforce
Must be a team player
PLEASE NOTE: - Our client is ONLY interested in interviewing LOCAL candidates to the San Francisco Area. Out of State - please DO NOT send your resume for this position if you are an out of state candidate
Interested and Qualified candidates please send your resume and a cover letter describing your skills and how they match to the job requirements to Rhonda Wallace - [Click Here to Email Your Resumé]
Absolutely NO 3rd Party Agencies, NO sponsorships, NO 1099's
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