Job Description
"HELPING THE WORLD COMMUNICATE EVERYDAY"
POSITION: Installation Supervisor
LOCATIONS: Boise, Idaho (coverage are includes MT/WY/ID)
HOW TO APPLY: Apply directly on-line at www.adc.com/careers.
ABOUT THE COMPANY:
ADC provides the connections for wireline, wireless, cable, broadcast, and enterprise networks around the world. ADC's innovative network infrastructure equipment and professional services enable high-speed Internet, data, video, and voice services to residential, business and mobile subscribers. ADC (NASDAQ: ADCT) has sales into more than 130 countries. Learn more about ADC at www.adc.com.
JOB DESCRIPTION:
We are currently seeking an Installation Supervisor join ADC's Professional Services team. The Installation Supervisor is responsible for project management of installation resources for installation projects.
Specific responsibilities include the following:
- Provides on-time and high quality equipment installation.
- Supervises projects to meet profit objectives, quality standards and completion dates.
- Monitor and maintain the quality of the installation projects by performing in-process and final quality checks.
- Review Method of Procedure (MOP) with customer prior to start of project.
- Update equipment office records and installation specification to document accurate "as built" information.
- Develop MOPs for each installation project.
- Interface with the customer and account manager as required to complete project, clarify project status, and meet customer needs.
Job Requirements
REQUIREMENTS:
- High School diploma or GED required; technical degree preferred.
- 5+ years installation experience within a Telco Central Office environment.
- Minimum of two years supervisory or management experience.
- 2+ years customer service or front-line customer support experience.
- Possess satisfactory written/reading communication skills and be adaptable to changing environments.
- Ability to work on ladders up to 15ft., demonstrated manual dexterity, and lift and carry loads up to 40 lbs.
- Must be willing to travel extensively.
REASONS TO WORK FOR ADC:
- Competitive Compensation and Benefits
- Opportunities for Advancement
- Fast-Paced and High Energy
- Global Company
- Innovative Products and Technology
- We Give Back to the Community
- Committed to Customer, Quality, Innovation, Teamwork and Integrity
BENEFITS:
- INSURANCE: Medical and Dental is effective the first day of employment
- 401(k) PLAN with Employer MATCH
- PAID TIME OFF (PTO): 20 days for Full-Time, 10 days for Part-Time
- PAID HOLIDAYS: 10 days including floating holiday(s)
- BASIC LIFE INSURANCE: Two times your base annual earnings
- TUITION REIMBURSEMENT: up to $5,250 of eligible expenses per calendar year
- ADOPTION BENEFITS: up to $5,000 of eligible expenses per calendar year ($15,000 lifetime)
- EMPLOYEE INCENTIVE PLAN
ADC is an Equal Opportunity Employer, www.adc.com/careers.
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