Required Skills & Experience:
Associate Degree in Computer Science or Information Technology / Microsoft Professional Engineer Certification or applicable work experience and In depth knowledge of Service/Help Desk support role
Superior troubleshooting ability with a high aptitude for problem solving
Strong written and oral communications and customer service skills
Demonstrated experience with distributed file systems, storage arrays, replication and virtualization technologies, volume and file system management products and backup solutions
Ability to support installation and operation of common business applications such as MS Office, MS Outlook, AutoCAD 2007 Lite, Adobe Acrobat 7 Professional, Adobe Acrobat 8 Standard, McAfee Total Protection, SureTrak, MaxView, OmniPage, PaperPort, Image Retriever and other software program as specified
A minimum of two (2) years of Help/Service desk work experience including working knowledge of
o Microsoft 2000x Windows Family of Operating System Software
o Cisco VPN Client Configuration
o Internet Explorer
o Ethernet client configuration
o TCP/IP client configuration
o DHCP client configuration
o Printer Configuration/Installations
Proof of US citizenship is required
** MCSE (MS Certified Engineer) preferred
Candidates are encouraged to apply athttp://api.careerbuilder.com/v1/joblink?DID=J3G5H95ZHTPNZ0CFQC1&developerkey=WDAW0QF6HDXRBLW245F7 to requisition 002050. Parsons offers a competitive compensation and benefits package which includes medical, dental, vision, and life insurance; tuition reimbursement program; credit union membership; Employee Stock Ownership Plan, 401(k) plan and career development. Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. M/W/D/V.
Founded in 1944, Parsons is one of the largest 100% employee-owned engineering and construction companies in the United States, with revenues exceeding $3 billion. We surmount the toughest logistical challenges and deliver landmark design-build projects across the globe. Our ability to plan, design, construct, and operate diverse facilities and infrastructure systems has satisfied both government and industrial clients' needs for over 60 years. Our 11,000 employee-owners, located worldwide, team with customers and stakeholders while providing dependable services. Our professionals continually look for cost-effective and value-added solutions. We measure our success one project at a time by exceeding expectations and satisfying our customers.
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