Employment Spot

Job Description

Lands? End is a premier source of apparel and gear for women, men, kids and the home ? sold by catalog, online, and at over 200 Lands? End Shops at Sears. Since 1963, we?ve earned a reputation for quality, value and exceptional customer service embodied by one simple promise: everything we sell is Guaranteed. Period.� Lands? End is a proud member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies.
Authentic Inspiration. Modern Interpretation. Lands� End Canvas. Welcome to a new chapter in a storied brand.

It all began outfitting racing sailors with an eye for quality and authenticity. Now, we�re on a new course to make clothing that�s real and relevant for how you live today. Lands� End Canvas� clothing is rooted in function, but orientated toward possibility. It offers a kind of effortless informality and timeless style we think you�ll appreciate. The story continues at landsendcanvas.com

PLEASE NOTE: Applicants must email a cover letter and resume to [Click Here to Email Your Resumé]. Online applications will not be monitored.

Qualifications
Job Summary:
This position enhances the experience of our customers and drives profitable sales by providing proactive sales assistance and support to customers.

Responsibilities/Skills/Experience Requirements:
� Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs
� Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities
� Accountable for sales and KPI goals; must achieve goals monthly to maintain position
� Sales per hour (SPH) goals will be assigned for each working shift. Client building and consumer outreach will be necessary to maintain and exceed these goals.
� Maintains knowledge of Lands� End Canvas 1963, Lands� End and Sears website navigation and leverages this option for customer solutions when the product is not available in the store
� Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures
� Maintains knowledge of Lands� End Canvas 1963 and Lands� End products and services, along with current fashion trends to enhance level of customer service and generate sales
� Under the direction of the Lands� End Canvas Lead and/or the Softlines ASM, merchandises the sales floor in accordance with Lands� End Canvas 1963 and Lands� End brand standards; adjusts presentations based on sell-through and/or other factors while still maintaining a brand appropriate look
� Responsible for fitting room support and store recovery
� Performs markdown and other promotional activities as needed
� Responsible for stock replenishment, stockroom organization and adhering to visual brand standards.

Strong Candidates will have:
� Excellent selling skills
� Ability to communicate effectively with customers and fellow employees
� Ability to receive feedback and take action when appropriate
� Ability to follow written and verbal instruction and meet deadlines on projects/tasks
� Previous experience in retail strongly preferred
� Availability and flexibility to work varied hours to support the needs of the business
� Skilled in website navigation, interest and working knowledge of social networking sites
� Community outreach/networking connections a plus
� Trend awareness and love of fashion extremely desirable!

A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:

Medical and Dental Plans

Health Care and Dependent Daycare Flexible Spending Accounts

Short and Long-Term Disability

Company Paid and Optional Life Insurance

Business Travel Insurance

Merchandise Discount

Adoption Assistance

Kmart Advantage Rx

ConSern Loans for Education

Worklife Solutions

Voluntary Benefits

Commuter Benefits

Sears Holdings Corporation Associate Stock Purchase Plan

401(k) Savings Plan

Vacation Time with Personal Days

National Holidays

An Equal Employment Opportunity Employer.

Job Requirements