Employment Spot

Job Description

Lands? End is a premier source of apparel and gear for women, men, kids and the home ? sold by catalog, online, and at over 200 Lands? End Shops at Sears. Since 1963, we?ve earned a reputation for quality, value and exceptional customer service embodied by one simple promise: everything we sell is Guaranteed. Period.� Lands? End is a proud member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies.
Authentic Inspiration. Modern Interpretation. Lands� End Canvas. Welcome to a new chapter in a storied brand.

It all began outfitting racing sailors with an eye for quality and authenticity. Now, we�re on a new course to make clothing that�s real and relevant for how you live today. Lands� End Canvas� clothing is rooted in function, but orientated toward possibility. It offers a kind of effortless informality and timeless style we think you�ll appreciate. The story continues at landsendcanvas.com

Job Summary:
This position generates sales through customer and employee engagement and coaches consultants to deliver highest levels of customer service and drive sales. Works as a member of the store management team to lead a positive customer and employee culture and assists in driving operational activities that generate sales.

Responsibilities/Skills/Experience Requirements:
� Supports the store management team with day-to-day financial and operational goals and requirements
� Sets and prioritizes daily store business goals and leads the team to achieve them
� Acts as a role model by generating sales through the use of approved consultative selling practices to identify customer needs and provide appropriate solutions
� Executes and directs the team on all floor resets and markdown and/or promotional activities
� Monitors floor coverage and zoning; takes action in response to business trends
� Supports the payroll management and scheduling of the shop
� Promotes, administers and acts as a resource to store personnel for all company policies, procedures and programs
� Trains, coaches and directs associates on service and selling standards; partners with the store leaders to create goals and individual development plans that support performance needs and career growth
� Supports and actively participates in the recruitment, interview and selection process of all Lands� End Canvas sales consultants
� Handles complex customer situations; resolves issues as appropriate
� Facilitates efficient replenishment flow and representation of merchandise
� Performs other duties and projects as assigned by the Store Manager and Lands� End District Manager
� Ability to use social networking opportunities to foster customer engagement

PLEASE NOTE: Applicants must emaila a cover letter and resume to [Click Here to Email Your Resumé]. Online applications will not be monitored.

Qualifications
� Supports the store management team with day-to-day financial and operational goals and requirements
� Sets and prioritizes daily store business goals and leads the team to achieve them
� Acts as a role model by generating sales through the use of approved consultative selling practices to identify customer needs and provide appropriate solutions
� Executes and directs the team on all floor resets and markdown and/or promotional activities
� Monitors floor coverage and zoning; takes action in response to business trends
� Supports the payroll management and scheduling of the shop
� Promotes, administers and acts as a resource to store personnel for all company policies, procedures and programs
� Trains, coaches and directs associates on service and selling standards; partners with the store leaders to create goals and individual development plans that support performance needs and career growth
� Supports and actively participates in the recruitment, interview and selection process of all Lands� End Canvas sales consultants
� Handles complex customer situations; resolves issues as appropriate
� Facilitates efficient replenishment flow and representation of merchandise
� Performs other duties and projects as assigned by the Store Manager and Lands� End District Manager
� Ability to use social networking opportunities to foster customer engagement

Strong Candidates will have:
� Excellent selling skills
� Ability to delegate and prioritize tasks and responsibilities
� Excellent communication and organizational skills
� Demonstrated ability in sales generation, training and leading teams
� Demonstrated ability to coach, provide feedback and manage substandard performance
� Ability to receive feedback and take action when appropriate
� Previous leadership experience in a specialty retail setting strongly preferred
� Availability and flexibility to work varied hours to support the needs of the business
� Strong computer skills; familiarity and ability to use social networking sites for customer engagement activities as directed
� Trend awareness and love of fashion extremely desirable!

A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:

Medical and Dental Plans

Health Care and Dependent Daycare Flexible Spending Accounts

Short and Long-Term Disability

Company Paid and Optional Life Insurance

Business Travel Insurance

Merchandise Discount

Adoption Assistance

Kmart Advantage Rx

ConSern Loans for Education

Worklife Solutions

Voluntary Benefits

Commuter Benefits

Sears Holdings Corporation Associate Stock Purchase Plan

401(k) Savings Plan

Vacation Time with Personal Days

National Holidays

An Equal Employment Opportunity Employer.

Job Requirements