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Manager Trainee - Cleveland Region

Company: Aaron's, Inc.

Location: Cleveland, OH

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Job Description

 
 
Basic Function
Assisting the Customer Accounts Department in lease agreement renewal. 
 
Reporting
Reports directly to the Customer Accounts Manager
 
Primary Responsibilities
  • The Acquisition and Maintenance of Customers
  • Direct immediate contact with customers who have not renewed their Lease agreement(s)
  • Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
  • Clean and certify merchandise in the Certification Zone for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Document all customer promises and update customer information in the store computer system
  • Assist with merchandise returns and customer deliveries as directed by GM
  • Perform responsibilities of the Customer Accounts Manager when directed
  • Other tasks as assigned by management
  • Safely operates company vehicle
  • Load, secure and protect product in company vehicle
  • Maintain updated customer information


Job Requirements

Position requires
Position routinely requires lifting, loading, and "dollying" merchandise 50-300 pounds
Good communication and interpersonal relationship skills
Strong telephone etiquette
Good organizational skills
Neatly groomed appearance
Good driving skills
 
Pre-employment
Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing
 

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