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Medical Receptionist / Patient Liaison
Company:
Location: Boca Raton, FL
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Contact Information
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Job Description
Quiet plastic surgeon’s office in Boca Raton, Florida with mature clientele seeks a medical receptionist.
Essential functions:
Answers telephones, screens callers, relays messages, and greets patients / visitors.
Schedules appointments
Knowledgeable in establishing, maintaining, rescheduling, and tracking follow-up appointments
Provides support to clinical staff
Types routine correspondence and reports from dictation
Organizes patient medical records / charts.
Reviews medical records for accuracy and completeness
Responsible for filing and retrieving medical records
Has knowledge of commonly-used concepts, practices, and procedures within the medical field
Works under immediate supervision and reports to the practicing physician
Benefits:
- Benefit package includes paid vacation days, paid sick time, certain paid holidays, and health insurance.
Job Requirements
Qualifications:
- Must have previous experience in dermatology or plastic surgery practice
- 2 year college degree
- Strong computer skills (including word processing, e-mail, and internet applications); training in Nextech preferred
- Types 40-60 words per minute
- Three years experience in direct customer service
- Experience in scheduling appointments
- Bilingual; English/ Spanish preferred
Competencies:
- Polished professional appearance.
- Positive, caring, empathetic, and patient-oriented abilities. Must be a good people person
- Strong customer service and interpersonal skills
- Strong written and verbal communication skills with clear speaking voice
- Knowledge of medical terminology and practice preferred
- Self-directed and motivated
- Time management skills
- Ability to perform multiple and diverse tasks simultaneously
Due to the volume of responses, only qualified resumes will be considered
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