Job Description
Rackspace Hosting Named #43 on FORTUNE 2009
List of “100 Best Companies to Work For” in America
Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 2,700 Rackers employed worldwide dedicated to providing customers our premier hosting services.
Our Engineering department is currently seeking Network Engineer II to provide engineering, design, implementation and maintenance tasks on the LAN and/or WAN. This position will assist with the on-going assessment and upgrade of networks with the support of a higher level Engineer.
The responsibilities for the Network Engineer II are:
- 2nd Shift Hours of operation - 3pm to Midnight - Monday thru Friday - 10% Shift differential for working on 2nd shift
- Narrow in scope, typically isolated incidents that affect a single customer and need additional investigation by a customer account team.
- Serves as a troubleshooter on basic network problems.
- Handles the majority of customer related tickets.
- May develop relationships with vendors and investigate sources of equipment and services.
- Maintains close contact with existing vendors of equipment and services.
- May evaluation vendor cost and quality of equipment and services.
- Coordinates with vendors on the installation of hardware such as routers, bridges and switches.
- Remains informed of new developments and trends; may make recommendations to management on desirable additions and developments.
Job Requirements
The most competitive candidate will have the following:
- Good Network fundamentals of routing and switching
- Firewall and Load Balancing experience
- Understanding of subnetting and CIDR block addressing
- 2+ years experience in a technically related field
- CCNP preferred, or equivalent level of experience.
- Basic knowledge of network operations.
- Basic knowledge of Cisco hardware and IOS.
- Advanced or expert knowledge of OSPF or BGP.
Rackspace Hosting is an Equal Opportunity Employer
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
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