Job Description
Jackson Hewitt Tax Service is now hiring for Tax Preparers to start on November 30, 2009. Paid Training, Flexible Hours. Please apply today in person at 3995 E. Grant Road. The Tax Preparer positions are seasonal and will end on the tax filing deadline in April 2010.
TAX PREPARER
Department
OPERATIONS
Reports to
OFFICE SUPERVISOR
BASIC FUNCTION
Under general supervision and in accordance with established company policies and procedures, provides a variety of services related to income tax preparation. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business.
MAJOR RESPONSIBILITIES
1. Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application.
2. Provides details to clients concerning appropriate company products and services.
3. Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations.
4. Checks the “hold” drawer daily and contacts clients for additional information, as necessary, to insure accurate completion of tax returns.
5. Audits all tax return forms for accuracy and completeness (i.e., client signatures).
6. Researches tax related questions and issues, and responds to clients appropriately and within a timely manner.
7. Monitors on-site client volume and advises supervisor when additional tax preparers are required.
8. Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution.
9. Performs other duties as required.
Job Requirements
Education:
High School Diploma, or equivalent related business experience. Course of study in tax preparation and/or accounting preferred.
Experience/Requirements:
Previous experience in tax preparation and filing a plus.
Good communication, interpersonal and customer services skills.
Demonstrated ability to work in a fast-paced business environment.
Basic knowledge of computer functions required.
Please apply today in person at our District Office located at 3995 E. Grant Road, Tucson, AZ 85712 on the Northeast corner of Grant/Alvernon. (520) 320-1040
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