Job Description
Responsibilities
Deliver client & employee training programs for Epsilon email marketing products, including live introductory and advanced training, custom training, and webinars.
- Ensure accurate and timely entry of all training classes and training materials in the Epsilon Learning Center.
- Conduct training needs analysis, identify skills gaps, define, deliver, monitor and evaluate session learning, including objective setting and follow-up.
- Help clients and staff leverage the Learning Center system for training registration, online training and course evaluation.
- Utilize tools to complete monthly reports of training programs: client satisfaction evaluations, trainer assessments, etc.
*This position provides the opportunity for up to 50% travel in North America and occasional international travel**
Job Requirements
Bachelor's degree in instructional technology or related field or an equivalent combination of education and training experience
- Demonstrated facilitation and/or presentation skills with both in-person and remote learning environments
- Strong communication and interpersonal skills
- Ability to work with minimal supervision in a team environment
- Expert knowledge of training and learning methodologies
- Expert knowledge in adult learning principles, needs analysis, and learning design
- Ability to change direction quickly while remaining focused and productive
- Strong writing and proofreading skills
- Experience training in software and/or database environments strongly preferred
- 2 + years experience in direct marketing or data-driven businesses is a bonus
Compensation and Benefits
Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).
About Us
Epsilon - including its Abacus division - is a 21st Century Marketing Services Company that uses consumer and business data together with proven techniques to maximize marketing power for clients worldwide. Services include strategic consulting, database and loyalty technology, proprietary data, predictive modeling and a full range of creative and interactive services including brand and promotional development, web design, email deployment, search engine optimization and direct mail production. Among other notables, Epsilon is the world's largest permission-based email marketer. Epsilon is an Alliance Data company. For more information, visit www.epsilon.com.
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