Job Description
About us
Comverge, Inc. is recognized as a premier "Clean Energy" company, providing Demand Response solutions to energy suppliers and their industrial, commercial and residential customers. Utilizing our end-to-end energy intelligence software platform, PowerCAMP, combined with its field-proven hardware products, Comverge uses wireless communications to provide energy intelligence solutions, including peak load management, automatic meter reading and grid-management programs to electric utilities and other energy suppliers. Comverge has more than 500 customers and two business models, including a "no-risk" Virtual Peaking Capacity outsource model in which the company assumes all the risk of installing and managing demand side management programs for our customer in exchange for capacity payments.
Position requires a self-starting individual with the ability to run a remote matrix managed project team to increase the profitable growth of Comverge as a key member of the Clean Energy Solutions Group. Candidate will be a client facing, project management experienced individual who can direct vendors for various activities including marketing and customer installations. The Position will be the main interface between the Utility client and Comverge staff. Position to be located in the Richmond, Virginia area.
Team Leader focused on managing execution and continuing operations (P&L) of a large scale demand side management program
Coordinate matrix managed project team resources to successfully implement & manage a long-term contract, ensuring contract profitability while meeting client goals
Be the primary client interface for all Program issues and regular reports, prioritizing and communicating out to the management team required actions
Meet regularly with client to present Program status updates, project plans, ad hoc issues, etc.
With the assistance of the Commercial Sales team, collaborate with functional departments to increase customer enrollments.
Work independently to increase adoption rates developing program effectiveness as required.
Create and implement an effective customer support plan
Manage shared technical team installing infrastructure and support systems.
Communicate to the Customer and the Comverge Executive Team status and issues related to Program
Specific Work Products -- Create Project Documents including:
Customer Technical Support Plan
Program Management Manual
Escalation Plans
Regular Program Plans and Reports
Performance Metrics to be Utilized
Implementation Success (Total Revenues, Profitability, Customer Satisfaction)
Quality, timely, and profitable completion of major Comverge milestones and initiatives
Customer satisfaction and resolution of issues
Annual testing of system components
Team effectiveness
Job Requirements
Requires a bachelor's degree with at least 5 years of experience
High energy to run new business and new relationships.
Project Management experience of teams and vendor relationships
Experience in contract management
Experience developing and providing project tracking reports & plans
Experience in Utility and Energy sector a plus.
Understanding of regulatory environment and processes a plus
Ability to travel throughout service territory to meet with the client or visit with vendors to inspect results
Excellent Written and Oral Communication skills
Benefits
In exchange for your hard work and dedication, we offer a competitive salary, excellent benefits package and positive working environment.
Comverge, Inc is an Equal Opportunity Employer
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