Job Description
Purpose of the Job/Principal Responsibilities:
The Student Operations Recruiting Manager manages the identification, acquisition, and evaluation of applicants for predominantly nonexempt high volume jobs.
Typical activities for the Recruiting Manager include:
Hire, train, manage and retain a high caliber Human Resources recruiting team. Coach all staff members to deliver outstanding recruiting and staffing services for Student Operations.
Administer recruitment strategies for Student Operations. Implement and measure recruitment plans and procedures for staffing as assigned by the Sr. Recruiting Manager and management.
Lead all recruitment efforts for nonexempt high volume jobs. Partner with business unit managers to manage recruiting and staffing needs.
Builds and maintains a funnel of applicants for non exempt high volume opportunities.
Builds rapport with customers and establishes successful customer relationships.
Calibrates with HR Business Partners to ensure customer expectations are met.
Consults with Hiring Manager regarding selection decision.
Ensures each applicant’s progression through the selection process is documented real time in the Applicant Tracking System and audits Recruiter’s performance related to documenting the selection process.
Ensures maintenance of all required pre and post hire employment documentation.
Responsible for meeting departmental record keeping standards and all compliance objectives.
Maintains compliance with federal, state, and local regulations concerning employment and the interviewing process. Manages Recruiter’s adherence to compliance processes, policies, and procedures.
Ensures Recruiters are trained on policies, processes, and procedures.
Ensures that application files are audited and in compliance with established standards.
Assesses and manages Recruiters’ performance based on established performance metrics.
Performs other related duties and special projects as required and assigned.
Knowledge of:
Most recent employment laws, business unit goals, key staffing process elements
Applicants’ and Hiring Managers’ needs and expectations
General recruiting process and procedures
Knowledge of best practices and industry trends
Skilled in:
Staffing applications, systems, and processes
MS Outlook, Word, and Excel
Applicant follow up
Applicant Tracking System (ATS) software
Building positive candidate relationships
Ability to:
Pay close attention to detail
Adapt quickly and accurately to change
Make sound decisions
Take independent action
Maintain and audit applicant files
Job Requirements
Minimum Job Requirements:
Bachelor’s degree in Human Resources or other related field
1 year of management or team leader experience in a results driven environment
3 years of staffing experience with
2 years of experience using BrassRing, Taleo, or other Applicant Tracking System
2 years of experience with high volume or call center recruiting
Minimum 4 years of Military experience if required to support the Military Team
Behavioral interviewing experience
Proficient in applicant sourcing, internet research, and passive applicant acquisition
Proficient in using MS Office Outlook, Word, and Excel
Excellent communication and presentation skills
Customer focused
Preferred Requirements:
Master’s degree in Human Resources or other related field
PHR or SPHR certification
Measurement of Success:
The Recruiting Manager will be evaluated based on (a) meeting position requirements, (b) meeting recruiting and staffing goals, and (c) providing outstanding customer service.
Position Requirements /Scope of the Job/ Skills Required:
Must be able to travel to Kaplan University sites, networking events, and job fairs
Ability to have a professional appearance and communicate eloquently and positively in person, via telephone, and e-mail.
Ability to follow standard processes, work effectively on a team, and maintain a positive attitude
Excellent work ethic
Excellent interpersonal and presentation skills
Benefits beginning day one include:
- Medical (including a Vision Discount Plan), and Dental coverage
- 401(k) Savings Plan participation
- Health and Dependent Care Spending Accounts
- Life and Accidental Death Insurance
- Legal and Financial Services
Kaplan University is an institution of higher learning dedicated to providing innovative undergraduate, graduate, and continuing professional education. Our programs foster student learning with opportunities to launch, enhance, or change careers in a diverse global society. Kaplan University is committed to general education, a student-centered service and support approach, and applied scholarship in a practical environment.
Kaplan University is a unit of Kaplan, Inc., a worldwide education services provider and a subsidiary of The Washington Post Company (NYSE: WPO).http://api.careerbuilder.com/v1/joblink?DID=J3G5V3659JKNW5VWGW9&developerkey=WDAW0QF6HDXRBLW245F7
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