Employment Spot

Job Description

The Regional Loss Prevention Investigator will partner with the Regional Sales Manager, report to the Loss Prevention Manager, and is responsible for protecting company assets, the audit, review & investigation of Wireless Advocates kiosk processes to identify trends that could result in loss.  The Investigator will help ensure company compliance standards are maintained through investigations and audits relating to but not limited to inventory loss, paperwork compliance and policy/procedure compliance. Interviewing and investigation of employees that are not meeting company compliance standards and/or are causing loss. Maintaining solid relationships between Costco warehouse Managers and Loss Prevention. Other duties as assigned.

Essential Duties & Responsibilities

Responsible for execution of Loss Prevention initiatives
Review exception based reports to identify high risk locations and develop investigative leads
Conduct theft and loss related investigations and interviews
Maintain complete and accurate case files

Complete exception and trend analysis reports
Audit kiosk paperwork to determine cause and to prevent recurrence of incidents
Define and develop systems that streamline identification of non-compliant transactions
Work with teams to develop and implement consistent training programs
Complete regular remote and onsite audits for policy compliance
Able to demonstrate initiative, resourcefulness and professionalism
Develop and maintain exceptional working relationships with all internal and external customers

Job Requirements

Minimum age of 18

Authorization to work in the U.S.

Interview and Interrogation training required (Wicklander – Zulawski techniques preferred)

Minimum of 3 years administrative support experience, preferably with a retail company

Multi-unit experience preferred

Intermediate to Advanced experience in MS Office

Detail oriented with ability to prioritize

Able to demonstrate leadership and execution of plans in a changing environment

Possess excellent communication skills, both orally and in writing

Understanding of basic accounting principles

Ability to travel up to 50%

Comprehensive Benefits Package

Health-care coverage
401(k) with company match

Paid Holidays

Background Investigation and Drug Screen
This position is covered by company drug screen and alcohol policy. Applicants are subject to pre-employment drug screen testing and background investigation.

Wireless Advocates, LLC is an equal employment opportunity employer as well as a drug and alcohol free work environment.