Job Description
Rental Sales Agent:
You drive your career. We give you the keys… Looking to use your people skills to represent a Fortune 1000 Company? At Dollar Rent-A-Car and Thrifty Car Rental, you have the opportunity to demonstrate those talents on a daily basis as you interact with customers and business partners alike. Learn highly marketable skills in business, management, marketing, sales and service while on the job from some of the best sales professionals in the business. With our generous bonus plan, earn commission by simply helping travelers reach their destination… a business meeting, a vacation with friends, or home for the holidays. Enjoy sales on an enthusiastic team while you develop management skills including how to lead a team, P&L maintenance, and growth plans. Enjoy great benefits and tuition reimbursement to help you progress in the corporation. We take pride in our performance-based promotions, and you can take pride in your career at Dollar Thrifty
JOB SUMMARY:
Responsible for greeting customers, processing rentals and selling optional services, answering and receiving telephone calls, resolving overdue rentals, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with shuttle drivers for customer pick-ups.
RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
- Greet customers, complete necessary rental or parking information, disclose rates, terms and conditions of rental and obtain customer signatures while using effective sales techniques to encourage customers to utilize service options.
Job Requirements
REQUIRED QUALIFICATIONS: PROVEN SALES EXPERIENCE A MUST
Knowledge and Skill
- Knowledge of and ability to use effective sales techniques.
- Ability to demonstrate effective interpersonal and communication skills with customers.
- Ability to manage stressful and unusual situations while maintaining good customer relations.
- Ability to present a professional, enthusiastic attitude through effective communication skills to promote a positive impression of Dollar to customers and employees.
- Ability to recognize the opportunity to present upgrades to customers.
EOE/M/F/D/V
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