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Retail Assistant Store Manager

Company: Staples

Location: Bellevue, WA

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Job Description

Position Summary:  Establish and maintain an environment to support Sales and Service.

 

General Purpose:  Customer Service, Results, Operations, People Development

 

Role Qualifications:

·    Teach and reinforce behaviors that result in managers and associates delivering Easy Sales and Service

·    Develop associates to achieve results

·    Coordinate and manage all store operations

 

Position Responsibilities:

·    Supervise, recruit, train, develop, coach and communicate with all associates and managers as well as assess performance

·    Effectively coordinate & manage sales activities

·    Effectively coordinate & manage all store operational activities

·    Oversee timely processing of all personnel actions

·    Stay current on new technologies and ensure associate understanding

·    Ensure a positive customer experience

·    Achieve store level earnings and sales goals

·    Ensure company presentation standards are met

·    Supervise store security and safety

·    Maintain adherence to all company policies and procedures

·    Perform other related duties as assigned

 


Job Requirements

Essential Skills and Experience:

·    Decision Making: base ideas, positions, or judgments on available facts

·    Planning: identifies action steps needed to accomplish team objectives

·    Managing Execution: conveys clear expectations for assignments

·    Focus on Service: identifies and anticipates customer requirements, expectations and needs

·    Engage and Inspire: energizes others by clarifying the broader purpose and mission of their work

·    Developing Others: provides honest, helpful feedback to others on their performance

·    Building Relationships: relates to people in an open, friendly, accepting manner

·    Leveraging Diversity: seeks diverse ideas and points of view to achieve business success

·    Results Orientation: sets high standards of performance for self and others

·    Adaptability: demonstrates an appropriate level of composure and patience under trying circumstances

 

Required skills and experience:

·    Bachelor’s Degree in Business Administration or related field

·    Two to four years progressive retail experience, preferably in a supervisory capacity

 

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