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Retail Store Manager - Brooklyn, NY

Company: Staples

Location: Brooklyn, NY

Contact Information


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Job Description

Position Summary: Establish and maintain an environment to support Easy Sales and Service.
General Purpose: Customer Service, Operations, Results, People Development, Sales Management
Role Qualifications:

  • Teach and reinforce behaviors that result in managers and associates delivering Easy Sales and Service
  • Coordinate and manage all store operations
  • Develop associates to achieve results
Position Responsibilities:
  • Supervise, recruit, train, develop, coach, and communicate with all associates and managers as well as assess performance
  • Ensure a positive customer experience
  • Achieve store level earnings and sales goals
  • Supervise store security and safety
  • Maintain adherence to all company policies and procedures
  • Perform other related duties as assigned


Job Requirements

Essential Skills and Experience:

  • Analysis: gathers specific and relevant information to fully understand problems
  • Decision Making: uses the appropriate knowledge, information and expertise in making decisions
  • Planning: establishes clear, realistic timelines to accomplish objectives
  • Managing Execution: delegates responsibility and conveys clear expectations
  • Financial Acumen: draws accurate conclusions from financial and quantitative information
  • Focus on Service: identifies and anticipates customer requirements, expectations and needs
  • Engage and Inspire: projects a positive image and serves as a role model to other’s
  • Developing Others: provides feedback, coaching, and guidance to enhance others development
  • Building Relationships: relates to people in an open, friendly, accepting manner
  • Leveraging Diversity: creates a respectful and inclusive environment
  • Results Orientation: demonstrates a strong drive to achieve meaningful results
  • Adaptability: adapts appropriately to competing demands and shifting priorities

Preferred skills and experience:
  • Bachelor’s Degree in Business Administration or related field
  • Three to five years progressively responsible store management experience in a retail environment

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