Job Description
Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading full-line retailer providing merchandise, related services and quality brands such as Kenmore, Craftsman, Diehard and Lands' End. We offer a wide range of home merchandise, appliances, electronics, apparel and automotive products and services through more than 2,400 Sears-branded and affiliated stores in all 50 states, Puerto Rico and Canada. We also offer a variety of merchandise and services through specialty catalogs and sears.com. Our web-to-store and store-to-web capabilities add even more convenience to our customers. We are also the nation's largest provider of home services, with more than 13 million service calls made annually.
This position assists in the shipping and receiving of parts and product in the Repair Centers.
Salary Range: 9.10-13.00 depending on experience.
Qualifications
To provide the proper customer focus, the Shipping/Receiving Associate must:
� Work as a dedicated team member to ensure fast, flexible and expert service to every customer
� Promote teamwork to deliver timely and accurate customer centric solutions
� Assist in unloading delivery trucks
� Assist sales team in prompt movement and staging of customer product
� Provide knowledgeable and courteous service
� Successfully complete all shipping/receiving associate training elements within required timeframes
� Continually look for methods to improve the business and service level to each customer
� Understand and support customer cycle times by ensuring customer merchandise is shipped and received per transportation schedules (UPS, Courier Service, etc)
� Maintain cleanliness and organization of shipping/receiving areas
� Manage the shipping and receiving process for outgoing merchandise
� Ensure adherence to applicable safety/environmental rules in order to provide a safe business for customers and associates
� Accurately counts and records receipts for parts and merchandise
� Accurately follows the Customer Waiting Process (CWO) process
� Effectively manage and demonstrate appropriate time management skills
� Read and interpret documents such as safety rules, operating and maintenance instructions and other ISO-based procedural documents
� Adhere to all company policies and procedures
� Perform miscellaneous duties as assigned
A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:
Medical and Dental Plans
Health Care and Dependent Daycare Flexible Spending Accounts
Short and Long-Term Disability
Company Paid and Optional Life Insurance
Business Travel Insurance
Merchandise Discount
Adoption Assistance
Kmart Advantage Rx
ConSern Loans for Education
Worklife Solutions
Voluntary Benefits
Commuter Benefits
Sears Holdings Corporation Associate Stock Purchase Plan
401(k) Savings Plan
Vacation Time with Personal Days
National Holidays
An Equal Employment Opportunity Employer.
Job Requirements
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