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Sr. Area Manager

Company:

Location: Cleveland, OH

Contact Information


Name: Brain Mason
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Job Description

Sr. Area Manager

Our Company provides services throughout the facility management industry. Our Company streamlines the maintenance, repair and operations (MRO) practices. We add technology to facilities management. The company offers 24-hour-a-day monitoring, as well as Web access and response, for facility-management needs. We are looking for an Area Manager to handle Janitorial services and other areas as required.

GENERAL SUMMARY:
An Area Manager provides account management within a geographical territory for janitorial services.


PRINCIPAL RESPONSIBILITIES:
Hiring and Training local employees and contractors

Develop strong mutually beneficial working relationships with customer representatives. Including Regional, District and local management.

Respond to customer requests regarding product information, service inquiries, and general account management.

Train employee and contractors on the required scope of work for each account managed.

Conduct training seminars, presentations, and meetings as planned and requested.

Visit customer facilities on regularly scheduled basis and proactively evaluate conditions and program compliance while completing KPI reports.

Ensure that appropriate training is completed and documented.

Establish working relationships with contractors / service providers.

Train personnel on the necessary procedures with chemicals, supplies and equipment.

Document and report results of all observations, assessments, formulate recommendations and provide feedback in order to assist in continuous improvement of all aspects of account management.

Promote effective accurate communication between all customers.


Create and maintain a positive work environment that promotes teamwork, optimum productivity, and a rewarding experience for all participants.

Conduct all activities in a safe manner conforming to OSHA regulations and our CIMS Standards.

Maintain proper ethical business relationships with all customers, employees and contractors in compliance with our company handbook.

Perform all other related duties as assigned by management.


EDUCATION & EXPERIENCE REQUIRED:
Minimum of 1 year experience in the janitorial field.
Excellent communication & inter-personal skills

Strip & Wax experience a plus

Spanish speaking a plus


Job Requirements

Requirements

EDUCATION & EXPERIENCE REQUIRED:

2 year associate degree or above preferred

5 years building services management experience

Excellent communication & inter-personal skills



OTHER CHARACTERISTICS:

Proficient use of personal computer

          Microsoft Word

          Microsoft Excel

          Email

          Internet access

 

Frequent overnight travel

 

Physical Working Requirements

          Some physical effort (lifting up to 35 pounds)

          Automotive use

          Frequent standing, walking, sitting, bending and reaching

          Mixed environment (office, stores, warehouse, etc.)

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