Employment Spot

Job Description

Position Description:

Overview:
Provide technical support for PeopleSoft Payroll Operations. Candidate must be able to work independently and provide timely response to payroll operational needs.

Responsibilities:
- Candidate must have proven skills in PeopleSoft 8.9 Payroll and Time and Labor modules.
- Demonstrated technical experience using PeopleSoft Application Engine, PeopleTools, SQL, SQR, Cobol and Control-M, Unix and Oracle.
- Excellent communications skills.
- Partners with business analysts to provide optimal support.
- Manages customer satisfaction process taking accountability for addressing concerns.
- Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems.
- Analyzes, designs, and prepares or selects new systems/technologies in order to meet internal and external user requirements.
- Provides estimates of work effort for client projects.
- Functions as a technical resource for the other team members.
- Provide production support including:
o Monitor batch processing.
o Monitors ticket queue to work on new tickets. Provides ticket updates based on progress of work.
o Coordinates with HRIS Production Support team for ticket resolution.
o Provides communication to HRIS and other interested parties for emergency tickets.
o Provide on-call support (within a rotation) for production.
- Provide support for applications development:
o Works with DBA team for production moves.
o Works to reduce emergency changes outside of normal change window.
o Works on new methods for reducing manual IT and HRIS work.
o Work with other areas of IT to fulfill file transfer and scheduling requests.
- Supports existing systems and large projects.
- Responsible for project organization and execution and participates in design, assists in vendor evaluation, implementation, and management of: multiple projects.
- Provides technical direction to analyst staff in the development and implementation of systems or in problem solving.
- Performs analysis and makes recommendations in areas that require a high level of technical competency.
- May design data bases and data dictionary criteria if no DBA role exists.
- Performs a variety of complex programming tasks, such as designing, documenting, and coding program logic.
- Makes short term plans for the team to effectively utilize resources.
- Provides technical training, guidance, and resource support for Departmental staff.
- Coordinates conversions and upgrades to vendor systems.
- Performs as a project lead and directs systems analysts. Provides leadership and coordination on projects assigned to systems analysts.
- Business knowledge required of functionality to provide the best design and technical solutions.
- PeopleSoft reporting experience/reporting experience with other tools - query, Crystal reporting, other reporting tools such as XML Publisher.

Job Requirements

Requirements:
- Bachelor Degree, with a technology or business emphasis, or equivalent education/experience.
- 7 years previous experience
- Experience in systems analysis and/or programming required with project management or leadership responsibilities.
- Excellent Communication and partnering skills.
- Position will be located in the Dallas office and will report to IT in Minneapolis.