Job Description
Perform high quality and advanced Customer Service and Technical Support to LexisNexis external end users with PC and Internet based applications. Train, support, research, resolve and respond to inquiries and escalations received from internal and external customers. Excellent communication skills needed. Interact with customers via telephone, email, and chat channels using analytical problem-solving skills. Provide technical assistance as well as data and product expertise. Balance numerous priorities and deadlines, while maintaining professionalism.
Job Requirements
Must have at least 1 year of customer service experience, technical working knowledge of computers, analytical problem solving skills, and excellent communication skills. Preferred technical certification and or college certificate. Work both as a team and independently.
LexisNexis is a leading global provider of business information solutions to professionals in a variety of areas, including: legal, corporate, government, law enforcement, tax, accounting, academic, and risk and compliance assessment. LexisNexis helps customers achieve their goals in more than 100 countries, across six continents, with over 18,000 employees. Regardless of your location, you'll work together with your colleagues as one team - a unified network of professionals who share a passion for solving problems, realizing results, and pushing the boundaries of what knowledge can do.
|
I recently got fired from my last job. I was only there for 5 months. I would love to be able to lea 
my mother is a headstart teacher and during the summer she has to drwn her unemployment.headstart is 
15 jobs in 3 years?? How did you get job #10 - #15??? I have had three jobs in five years and most r