Job Description
Technology Services Specialist - San Antonio, TX
INTEGRITY ... COMMITMENT ... IMAGINATION ... TEAM WORK ...
As a global leader in the imaging technology and office automation industry, these are the qualities Ricoh Americas Corporation seeks in our staff. Recognized worldwide for high quality products and superior customer service, Ricoh is committed to taking the lead in designing the future of this exciting and evolving industry. If you are a highly motivated professional with the talent we seek, now is the time to join Ricoh Americas Corporation ! The Technical Services Specialist is responsible for:
On-site post-sale installation, maintenance, and repair of company products and systems, including hardware, software, and networking products
Ensuring a high level of customer satisfaction by advising customers on preventative maintenance procedures
Using diagnostic tools, service aids, and product schematics to assess and resolve equipment and system failures
Maintaining current technical knowledge, certifications, and expertise on all product enhancements, technology changes, and new product introductions
Job Requirements
To qualify, you must possess:
High school diploma or the equivalent
At least 2 years of directly related experience
Strong electro/mechanical skills or similar vocational training or equivalent experience
Certifications: Comptia A+ or Net+
Effective communication, time management, organizational, and analytical skills
Strong teamwork and customer relations skills
Knowledge of PC and associated software applications
Knowledge of service organization practices and procedures
Only those candidates meeting the above requirements will be contacted. No relocation or visa sponsorship is planned for this position.Ricoh Americas Corporation offers a competitive compensation package that includes base salary, medical/dental, 401(k) and more. As part of our pre-employment process, we require that applicants agree to submit to drug and background screenings. We will contact only those who are a potential match.
For more information on Ricoh Americas Corporation, please visit us online at www.ricoh-usa.com
At Ricoh Americas Corporation, "equal opportunity " is more than a line at the bottom of an ad. It's a commitment we put up front. EEO M/F/D/V.
No Recruiters or Agencies, please. For immediate consideration, interested candidates should email resume and salary requirements, in MS Word format only, to [Click Here to Email Your Resumé] or apply online. Be sure to reference the Reference code in the subject line of your email. ONLY qualified candidates should apply.
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