Job Description
LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Collections Representative can provide you with exactly that! Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and named as one of the 2008 Top 50 Companies for Diversity by DiversityInc. Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Collections Representatives work with Business and Residence customers in pursuit of collecting company revenues. What you'll do as an AT&T Collections Representative: - Collect delinquent bills by making outbound telephone calls to customers or by written correspondence when appropriate
- Record data, notations, and enter data online while talking with customers
- Handle adjustments as appropriate to resolve discrepancies, facilitate payment arrangement negotiations and extensions of credit
- Compute and quote adjustments, credit/security requirements, balances, amounts billed and/or rates to customers
Qualifications In addition to possessing STRONG communications skills, our Collections Representatives must:- Possess basic computer and keyboarding skills
- Complete on-the-job and/or classroom training as required to remain on the job
- Obtain satisfactory results from a background/employment history investigation and drug screening
- Qualify on pre-employment screening:
Customer Facing Profile Test study guides can be found at www.att.jobs/tips This is a Temporary Full-time position.
Job Requirements
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